Do you have a great idea that can make the world a better place? Have you found it difficult to do this work in a society marked by mass media and instant relations? Calm down, we have the solution!
The great idea of this book is to provide tools for people to become charming. As a consequence, they will obtain voluntary and lasting support for their causes.
These tools become even more relevant when we are faced with a resource-poor and competing scenario. Do you identify yourself with this panorama? So your only way out is to use the "art of changing hearts, minds and actions."
Interested? Come with us, we assure you that this summary will be CHARMING!
The book had its first edition published in 2011 by the author Guy Kawasaki. The work has 240 pages organized in 12 chapters.
Each of these chapters presents a tactic necessary to start an enchantment campaign. At the end of each tactic, reports are presented about personal stories that confirm the success of their applicability.
The book is originally titled "Enchantment" and is recommended for reading by big names in the world of entrepreneurship, such as Steve Wozniak, co-founder of Apple.
Guy Kawasaki, known as the business guru, holds a business degree from Stanford University and an MBA from UCLA. He is the author of several books, including the bestseller "The Art of Beginning".
Kawasaki began his career in the Macintosh division and became Apple 's chief evangelist, a company he considers to be one of the most charming ever.
Co-founder of Alltop and founding partner of Garage Technology Ventures, the author lives in Silicon Valley with his family and is very popular on social networks.
According to the author, it helds for people who see life for what it can be and not for what it can't.
In other words, every potential entrepreneur who wants to bring a big cause or idea to the market but finds it difficult in the scenario marked by instant relationships.
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The first chapter brings the idea that the higher your goals, the greater the need to delight people.
This happens because enchantment generates voluntary change, going far beyond mere manipulation. In the author's words, "enchantment transforms situations into relationships."
There are several situations in which enchantment is extremely necessary, such as:
Guy says one of the great secrets is to imagine yourself in the place of the person you want to charm. That way you will be able to understand what people really want and how much effort they are willing to make to change a habit.
It is important to remember that the art of enchantment must be guided by ethical activities. After all, the enchantment will only be lasting if it can bring benefits to others as well.
According to the author Guy Kawasaki, the first step to enchantment is to win sympathy. This requires making a good impression through your smile, your clothes, your handshake, and your vocabulary.
For people to accept you, you must accept them. Therefore, approach, pursue and project your passions, be helpful and do not try to impose your values. We have more similarities than differences, so find shared passions!
The second step to become charming is to gain reliability. To do so, you must also trust people, giving them the benefit of the doubt.
Also, Guy Kawasaki says to make clear the true intent of your projects from the start, after all, people will always be questioning your motivation.
In addition, acquire wisdom and competence, interact with people and take a position to be followed. Seek the purest form of reciprocity by helping everyone without expecting anything in return and be a true hero!
In addition the book "Enchantment" says that to be friendly and gain reliability you need to have a great cause. That means your idea has to be charming too.
To help you out, Guy Kawasaki has compiled a list of qualities needed for a good product. They are:
Once you've created a good product, you should make it simple to get it easy for everyone to understand. Any barriers that may exist, whether financial or mental, should be removed.
The next step will be to make an unforgettable release! To do so, tell a compelling story about your aspirations, the difficulties you encountered along the way, and the courage you had to overcome them.
It is noteworthy that it is important to impress not only influential people but especially ordinary people.
This is because these ordinary people are the ones who will become their true consumers. This will earn you your first follower and have credibility.
People often offer resistance when they come across a new product or new idea. So in order for you to be delighted, you must understand why these people are reluctant to support your project.
Guy Kawasaki points out five common sources of resistance:
To overcome this resistance, it is very important to provide social evidence. That is, show that other people adhere to your cause.
The book "Enchantment" highlights that you must make your product familiar to the public. Furthermore, use data to support your arguments when they can be supported by facts.
Overcome the resistance, you should find a way to make the enchantment last. After all, enchantment is a process that aims for long and lasting change. For this reason, work to make people believe and defend you without any coercion.
In fact, you should seek to help everyone quickly, steadily, unexpectedly and generously. That way you will be invoking reciprocity. Creating a community that complements your cause and investing in outreach is also a strategy for the charm to last.
Technology can also be an easy, quick and inexpensive tool to delight people.
For this reason, the author Guy Kawasaki presents some basic principles that should be applied to technology, regardless of the advancement stage. They are:
Push technology is one that allows us to take our story to the people we want to delight, such as Twitter. In this case, it is important to focus on a good presentation that can sell our dreams.
Pull technology is responsible for bringing people into our history and has the advantage of passing a huge amount of information.
According to Kawasaki, you can do this by setting up websites, blogs, Facebook, LinkedIn, and Youtube, for example.
Disenchanted employees can't charm. Therefore, the enchantment must begin internally with its own employees.
In Guy Kawasaki view's, for this to happen, the main incentive is not money, but
"the opportunity for employees to achieve mastery, autonomy, and purpose".
You must empower employees so that they can make decisions for the customer and therefore delight them.
What's more, it's extremely important that you don't ask your employees to do something you wouldn't want to do and to celebrate their success with them.
The book also points out that enchanting your boss is an excellent tool for achieving more flexibility, freedom, and money. So make your boss look good; give priority to tasks asked and deliver more results than you promised!
Last but not least, the author warns that not all charming people have good intentions and act ethically. For this reason, it is often necessary to learn to resist enchantment.
Based on this, Guy Kawasaki guides us to avoid tempting situations.
To do this we need to be careful with expert data, know our limitations and look into the distant future. That way we can make a much more conscious choice.
In "This Is Marketing" Seth Godin says effective marketing begins with identifying people's intrinsic needs and wants. These are usually related to different emotional aspirations such as adventure, connection, freedom, tranquility, and strength.
Already in the book "Influence: Science and Practice", author Robert Cialdini goes deeper into the idea of personal marketing. It provides tools on how to influence people on your ideas, which negotiation is of utmost importance.
Finally, regarding the continuous improvement of its employees, in the book "Scaling Up", the author Verne Harnish states that employee's feedback must be constantly collected in order to identify obstacles and opportunities for improvement.
Are you ready to put all these tips into practice and become charming? Leave a comment, your feedback is essential to our evolution.
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