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Learn how to offer your customer an exceptional experience with the best in business, Disney. Read Be Our Guest book summary now!

[ENG] O Jeito Disney de Encantar os Clientes.pdf

Disney understands very well about enchantment! Discover the business practices of the customer service of the most beloved company in the world and learn how to offer your customer an exceptional experience.

Be Our Guest - Disney Institute

Book Summary Be Our Guest - Disney Institute, PDF

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Find out how companies can adapt to this information age, knowing the new business models. Read online for free the Exponential Organizations book summary, by the author Salim Ismail!

[ENG] Exponential Organizations - Salim Ismail, Michael S. MaloneYuri Van Geest.pdf

Find out how companies can adapt to this information age, knowing the new business models. How to obtain better results and experience new challenges? Discover it here!

Exponential Organizations - Salim Ismail, Michael S. Malone, Yuri Van Geest

Book Summary Exponential Organizations, Salim Ismail, PDF

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Discover with the book summary No Rules Rules how Netflix implemented the culture of freedom allowing the innovations based on a safe and without rules place of work.

No Rules Rules - Reed Hastings.pdf

Discover here how Netflix implemented the culture of freedom allowing the innovations based on a safe and without rules place of work.

No Rules Rules - Reed Hastings, Erin Meyer

Book summary No Rules Rules - Reed Hastings, PDF

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Are you interested in transforming the level of your organization? Understand why some companies make the leap to success, while others remain in mediocrity, with the summary of the book Good to Great, by Jim Collins.

[ENG] Empresas Feitas para Vencer - Jim Collins.pdf

Are you interested in transforming the level of your organization? Understand why some companies make the leap to success, while others remain in mediocrity.

Good to Great - Jim Collins

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Do you know how to deal with dishonest people? Learn in this summary how to avoid cheaters in your relationships! 

The (Honest) Truth About Dishonesty - Dan Ariely 

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The Kind Leader - Karyn Ross

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Book summary Cultura de Confiança, PDF

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[ENG] O Poder da China.pdf

O Poder da China - Ricardo Geromel

O Poder da China - Ricardo Geromel, PDF Summary

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We are six degrees away from any other person. But what if they are all from different cultures? Learn how to avoid  Culture Clash with the summary of the book When Cultures Collide, by Richard Lewis!

When Cultures Collide - Richard D. Lewis.pdf

When Cultures Collide - Richard D. Lewis, Summary PDF

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Discover in Work Rules! the secrets of the organizational culture and people management of one of the most successful companies in the world, Google.

Work Rules! - Lazslo Bock.pdf

Discover the secrets of the organizational culture and people management of one of the most successful companies in the world, Google.

Work Rules! - Laszlo Bock

Book summay Work Rules! - Laszlo Bock, PDF

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The Heart of Change - John Kotter.pdf

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The Heart of Change - John Kotter

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[ENG] The Consulting Bible.pdf

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Learn the consulting main techniques and strategies of the most important and world-renowned company in the business: McKinsey & Company.

The McKinsey Way - Ethan Rasiel

Book Summary The McKinsey Way - Ethan Rasiel, PDF

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[ENG] O Sabor da Qualidade.pdf

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The Ice Cream Maker - Subir Chowdhury

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