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Be Our Guest - Disney Institute
Be Our Guest - Disney Institute

Disney understands very well about enchantment! Discover the business practices of the customer service of the most beloved company in the world and learn how to offer your customer an exceptional experience.

Good to Great - Jim Collins
Good to Great - Jim Collins

Are you interested in transforming the level of your organization? Understand why some companies make the leap to success, while others remain in mediocrity.

No Rules Rules - Reed Hastings, Erin Meyer
No Rules Rules - Reed Hastings, Erin Meyer

Discover here how Netflix implemented the culture of freedom allowing the innovations based on a safe and without rules place of work.

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